FAQ'S

After the device has been turned on and successfully paired with your smart phone, put the left “L” and right “R” sensors into each pocket compartment of the designated bra correctly according to the L and R positions indicated to ensure that the sensor’s metal probe is completely exposed (through the hole) and will be in good contact with the skin.

1) Conventional detection mode: 8 hours for a single detection

2) The test result will be generated and sent to the user’s mobile phone within 24 hours after the data is uploaded.

Distinguishing the left side and the right side is very important to make accurate health risk diagnosis.

This will not affect the results but will affect the device’s battery life.

When the device light is flashing red and cannot be detected by the mobile phone, it indicates that the battery is dead or not enough power, and the battery needs to be replaced.

No, cannot! Each set of devices only associates with one account hence can only be bound to one mobile phone number at anyone time. If you have any questions, please contact customer service.

  1. Make sure that the distance between the mobile phone and the device is within 1 meter, and then lightly press the button at the back of the device to activate Bluetooth.
  2.  Make sure the device has sufficient battery power. If the battery is exhausted or low on power, replace it with a new battery.
  3. Try restarting your phone and make sure Bluetooth is enabled before pairing.

No, you can’t. When starting the monitor task your mobile phone has to be turned on in order to connect the device. When monitoring is complete you need to connect your mobile phone with the device to upload data. The mobile phone can be turned off during the monitoring process though because the device has an internal data storage facility.

When pairing, please ensure that the distance between the mobile phone and the device is within 1 meter. Or turn off the mobile phone and device, then turn them on again, and try to reconnect and pair. If the connection still fails, please contact customer service.

Yes, it is safe to take the device with you on the plane.

The device cannot be washed with liquid. This product contains electronic circuits, direct contact with water will cause damage to the device.

After monitoring is complete, please connect your mobile phone to the device and upload the data, which takes about 1 minute.

After uploading data, please turn off the device to preserve battery life.

Yes, as long as you ensure that the sensor probe of the device can be effectively attached to the skin and can collect data normally, the test result will not be affected.

Sweating does have a slight impact on the monitoring, but it will not change the accuracy of the data.

Menstrual period is ok. It is not recommended during pregnancy because the biological rhythm of pregnant women will change, which will affect the accuracy of the detection.

It can be used by patients who have been diagnosed with benign breast tumors but have not undergone surgery. Not for use in women who have had chemotherapy or “radiotherapy” (radiation therapy) in their breasts.

1) Whether the wearing position is correct;

2) Whether the wearing time is sufficient

Yes. Breast Guardian won’t replace the breast periodic check in healthcare institution.